Got questions? We’ve answered the most common ones about our services, packages, and how everything works.
Everything you need to know about how Sorted works, who we are, and how we make tax simple. From turnaround times to security and support — it’s all here.
Yes. We're fully GDPR-compliant and take data security seriously. Your documents are uploaded through a secure portal, your personal information is never shared with third parties without your consent, and we hold and process your data in line with UK data protection law.
If you have a specific question about how your data is handled, you can reach our data protection team at dpo@sorted.tax.
Yes, completely fixed.
Self Assessment Tax Return: £149 for a Simple Return (UK income including employment, freelance, rental, or dividends) or £199 for an Advanced Return (crypto, foreign income, RSUs, share schemes, or multiple income sources).
CGT on UK Property: £299 for a Solo filing (one owner), £449 for a Joint filing (two owners, such as a couple selling together), or £598 for a Trio filing (three owners). All CGT options include a full gain calculation, relief checks, and filing with HMRC within the 60-day window.
Not sure which tier applies to you? Message us on live chat and we'll confirm before you pay anything.
Our intake form is designed to guide you to the right service based on your situation. If you're still not sure after completing it, message us on live chat and we'll confirm which service fits before you pay anything.
Most returns are completed within 3 working days of us receiving all the information we need. If your situation is time-sensitive, let us know via live chat and we'll prioritise it.
Got questions about filing a Self Assessment tax return? Whether you’re self-employed, earning extra income, or just unsure where to start — we’ve got you covered.
HMRC's flat rate (Approved Mileage Allowance Payments) for 2025/26 is 45p per mile for the first 10,000 business miles and 25p per mile after that.
To claim it:
You can't claim mileage and actual vehicle running costs at the same time — it's one or the other. The flat rate is usually simpler and works well for most people.
Yes, if you work from home as part of running your business. There are two ways to claim.
The simplified flat rate: HMRC allows a fixed monthly amount based on the number of hours you work from home each month — £10 for 25 to 50 hours, £18 for 51 to 100 hours, and £26 for over 100 hours.
The actual cost method: you work out the business proportion of your household bills (mortgage interest or rent, utilities, broadband, council tax) based on the number of rooms and hours used for work.
The flat rate is simpler; the actual method tends to result in a higher deduction if your bills are significant.
The main things you can't claim are:
If you're unsure whether something qualifies, it's better to ask than to claim it incorrectly.
You can claim any cost that is wholly and exclusively for your business. Common examples include:
The golden rule is that the expense must be genuinely for business use. If it has a personal element, you can only claim the business proportion.
Selling a UK property? Learn what the 60-day Capital Gains Tax rule means, who needs to file, and how Sorted makes the whole process fast, accurate, and fully hands-off.
Capital Gains Tax applies when you sell or dispose of an asset that has increased in value. The main ones are:
Assets that are exempt include your main home (in most cases), anything held inside a Stocks and Shares ISA, your car, and UK government bonds (gilts).
The gain is calculated as the sale price minus the original purchase price and any allowable costs such as legal fees or improvements.
Usually not, if it was your main home for the entire time you owned it. Private Residence Relief (PRR) exempts the gain from CGT in that case, and you wouldn't normally need to report the sale to HMRC either.
However, CGT can apply — or PRR can be reduced — in these situations:
In these cases, part of the gain may still be exempt, but you'll need to calculate how much.
If you're unsure whether your sale triggers a reporting requirement, message us on live chat.